General
This Privacy Policy outlines Stellar Spoon’s commitment to protecting the personal data of visitors to the Stellar Spoon website (“Visitors”) and individuals who register to use Stellar Spoon services (“Customers”). It explains how personal data is collected, stored, retained, and processed, as well as the rights individuals have regarding their data. Stellar Spoon processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations.
Please review this Privacy Policy carefully to understand how we handle your information collected through our website, services, and marketing activities. If you disagree with this Privacy Policy, you should refrain from using our website, registering for our services, or subscribing to our marketing.
About Us
This Privacy Policy details Stellar Spoon’s handling of personal data gathered when you access or use our website or services. Stellar Spoon acts as the data controller of your personal data when collecting information from:
- Visitors to the Stellar Spoon website.
- Customers who register for Stellar Spoon services.
- Individuals who interact with our marketing activities.
Depending on the affiliated company you interact with and the circumstances, that company may be considered the data controller.
Personal Data
Definition: Personal data refers to any information related to an identified or identifiable individual, including names, identification numbers, location data, online identifiers, and other personal characteristics.
Data We Collect:
- When creating an account, we collect your email address, first name, last name, and gender.
- When logging in, we collect your email or authentication data if using Apple or Google sign-in.
- When placing an order, we collect your shipping address, full name, company name (optional), billing details, postal code, city, phone number, and payment details.
- When contacting support, we collect your email, phone number, and country of residence.
- When subscribing to our newsletter, we collect your email address.
- When applying for a job, we collect your name, email, photo, and professional data, redirecting you to our recruitment partner.
Legal Basis for Processing Personal Data
We process personal data based on:
- Consent: When you explicitly provide permission for us to process your data (e.g., subscribing to newsletters).
- Legitimate Interest: When processing is necessary for our business operations, ensuring our services function effectively.
- Contractual Necessity: When we need to fulfill obligations under a contract (e.g., processing an order).
Personal Data Processing Operations
Use of the Website: Data collected while using our website helps us manage your relationship with Stellar Spoon and personalize your experience, including tailored advertisements.
Contact Forms and Email Communication: When reaching out to our support teams via our website, we may request additional details for better service. Depending on the nature of your inquiry, we process the provided data to respond efficiently.
Newsletters and Marketing: If you subscribe to our newsletters, we collect your email to send promotional communications, which may be managed by third-party providers. You can unsubscribe at any time.
Managing Online Purchases: When making a purchase, we process your data to handle orders, payments, and fraud prevention. We share necessary details with logistics and payment service providers to complete your transactions.
Job Applications: When applying for a position at Stellar Spoon, we process your details for recruitment purposes. If you consent, we may retain your application for future opportunities.
Security of Your Data
Stellar Spoon takes appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. However, while we strive for high security, we cannot guarantee absolute protection against breaches. If a data breach occurs, we will notify affected individuals promptly.
Retention Period
We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, data is deleted or anonymized.
Sharing of Personal Data
To provide seamless services, we may share personal data with:
- Stellar Spoon affiliates.
- Third-party service providers assisting with website maintenance, customer support, payment processing, and marketing.
- Logistics providers for order fulfillment.
- Legal authorities if required by law.
We ensure our third-party partners maintain adequate data protection standards.
International Data Transfers
If data transfers occur outside the EEA, we ensure an appropriate level of protection through:
- Transfers to countries with adequate data protection recognized by the European Commission.
- Standard Contractual Clauses approved by the European Commission.
Your Rights
You have the right to:
- Request access to your personal data and its purpose of processing.
- Request correction or deletion of incorrect or unnecessary data.
- Withdraw consent for processing at any time.
- Object to data processing based on legitimate interest.
- Restrict processing under specific circumstances.
- Opt out of direct marketing communications.
To exercise your rights, contact us at privacy@stellarspoon.com. We will respond within one (1) month.
Cookies
Stellar Spoon uses cookies and similar tracking technologies for analytics and marketing purposes. For details on cookie usage and management, refer to our Cookie Policy.
No Automated Decision-Making
We do not use automated decision-making or profiling for personal data processing.
Children’s Data
We do not knowingly collect data from children under the age of 16 without parental consent. If you believe a child has provided personal data without consent, contact us at privacy@stellarspoon.com, and we will take steps to remove the information.
Third-Party Data
If you share third-party personal data with us, you are responsible for ensuring you have the proper legal basis to do so.
Questions or Concerns
For any privacy-related questions or concerns, contact us at privacy@stellarspoon.com.